All Systems Operational

About This Site

Welcome to the AP Production Cloud component availability tracking page.
Release notes are available through Plume Partner Portal

Uptime over the past 90 days. View historical uptime.
API Operational
App login APIs Operational
Subscriber location APIs Operational
Subscriber device summary APIs Operational
Subscriber device detail APIs Operational
Subscriber node (Gateway or Extender) APIs Operational
Subscriber summary APIs Operational
Apptime Operational
Apptime Service Operational
Apptime API Operational
AWS Infrastructure Operational
AWS athena-ap-south-1 Operational
AWS rds-ap-southeast-1 Operational
AWS route53resolver-ap-southeast-1 Operational
AWS s3-ap-southeast-1 Operational
AWS lambda-ap-southeast-1 Operational
AWS kms-ap-southeast-1 Operational
AWS glue-ap-southeast-1 Operational
AWS emr-ap-southeast-1 Operational
AWS elb-ap-southeast-1 Operational
AWS elasticsearch-ap-southeast-1 Operational
AWS elasticache-ap-southeast-1 Operational
AWS eks-ap-southeast-1 Operational
AWS ecs-ap-southeast-1 Operational
AWS ec2-ap-southeast-1 Operational
AWS docdb-ap-southeast-1 Operational
AWS dynamodb-ap-southeast-1 Operational
Misc Services Operational
Guard Operational
Optimizer Operational
Overlord Operational
Misc. 3rd Party Infrastructure Operational
Heroku Operational
3rd Party Services Operational
Onboarding services network connectivity Operational
Onboarding - Subscriber cloud assignment redirector Operational
Onboarding - Subscriber cloud controller Operational
Onboarding - Subscriber network statistics collection Operational
Signal Operational
Web interface Operational
Signal jobs Operational
Uprise Operational
Web interface Operational
API Operational
Workpass Guest Services Operational
Workpass - Guest login portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 2, 2026

No incidents reported today.

Oct 1, 2026

Maintenance: Deploying new version to cloud.
Resolved - This incident has been resolved.
Oct 1, 10:27 UTC
Update - Validation complete. Deployment successful.
Oct 1, 10:26 UTC
Update - Deployment complete, running validation.
Oct 1, 09:02 UTC
Identified - Plume Singapore Production Cloud is under maintenance due to a deploying new version to cloud.. An event will be created here denoting the completion of the maintenance.
Oct 1, 08:41 UTC

Sep 30, 2026

No incidents reported.

Sep 29, 2026

Maintenance: Deploying new version to cloud.
Resolved - This incident has been resolved.
Sep 29, 17:18 UTC
Update - Validation complete. Deployment successful.
Sep 29, 17:17 UTC
Update - Deployment complete, running validation.
Sep 29, 16:11 UTC
Identified - Plume Singapore Production Cloud is under maintenance due to a deploying new version to cloud.. An event will be created here denoting the completion of the maintenance.
Sep 29, 15:52 UTC

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.

Sep 24, 2026

No incidents reported.

Sep 23, 2026

No incidents reported.

Sep 22, 2026

No incidents reported.

Sep 21, 2026

No incidents reported.

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

Okta Password Reset Required
Resolved - This incident has been resolved.
Sep 18, 18:02 UTC
Identified - All ISP partner employees will be prompted to set a new password ("Your Plume - External password has expired") upon their next Okta login. This is expected behavior due to a scheduled password policy update. Please follow the on-screen instructions to set a new password that meets the listed requirements. No further action is needed after completing the reset.
Sep 18, 10:05 UTC
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