Resolved
This incident has been resolved.
Posted Oct 27, 2025 - 15:50 UTC
Update
Validation complete. Deployment successful.
Posted Oct 27, 2025 - 15:50 UTC
Update
Deployment complete, running validation.
Posted Oct 27, 2025 - 14:37 UTC
Update
Primary upgrade validated, proceeding with remaining critical upgrades.
Posted Oct 27, 2025 - 14:33 UTC
Update
Completed non-critical upgrades, continuing with primary critical upgrade.
Posted Oct 27, 2025 - 14:27 UTC
Identified
Plume Singapore Production Cloud is under maintenance due to a deploying 1.152.2 version to cloud.. An event will be created here denoting the completion of the maintenance.
Posted Oct 27, 2025 - 14:00 UTC
This incident affected: API (App login APIs, Subscriber location APIs, Subscriber device summary APIs, Subscriber device detail APIs, Subscriber node (Gateway or Extender) APIs, Subscriber summary APIs), Onboarding services network connectivity (Onboarding - Subscriber cloud assignment redirector, Onboarding - Subscriber cloud controller, Onboarding - Subscriber network statistics collection), Signal (Web interface, Signal jobs), Apptime (Apptime Service, Apptime API), Uprise (Web interface, API), Misc Services (Guard, Optimizer, Overlord), Misc. 3rd Party Infrastructure (Heroku), Workpass Guest Services (Workpass - Guest login portal), and AWS Infrastructure (AWS athena-ap-south-1, AWS rds-ap-southeast-1, AWS route53resolver-ap-southeast-1, AWS s3-ap-southeast-1, AWS lambda-ap-southeast-1, AWS kms-ap-southeast-1, AWS glue-ap-southeast-1, AWS emr-ap-southeast-1, AWS elb-ap-southeast-1, AWS elasticsearch-ap-southeast-1, AWS elasticache-ap-southeast-1, AWS eks-ap-southeast-1, AWS ecs-ap-southeast-1, AWS ec2-ap-southeast-1, AWS docdb-ap-southeast-1, AWS dynamodb-ap-southeast-1).