Access to service is disrupted

Incident Report for AP Phi Production Cloud

Resolved

This incident has been resolved.
Posted Mar 29, 2026 - 02:27 UTC

Investigating

Service access has been disrupted since 2026-03-28 23:05:29. Users might experience trouble accessing the mobile app and backend support tools used for monitoring and onboarding. Plume's engineering team is investigating the issue and working on a correction.
Posted Mar 28, 2026 - 23:10 UTC
This incident affected: Onboarding services network connectivity (Onboarding - Subscriber cloud controller).
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